This is the privacy statement of Hotel Koffiehuis Voyagers. This privacy statement applies to all privacy-sensitive information or personal data that you provide to us, for example when you send an e-mail to us. We clearly explain how we store your data, how long it is stored and what exactly the purpose of the data processing is. In addition, we give you clear insight into how you can exercise your rights with regard to data processing.
Hotel Koffiehuis Voyagers is a beautiful hotel located right in the heart of Amsterdam. We rent neat and comfortable rooms to travelers, tourists and passers-by. Guests can visit the city here, spend the night with comfort after a trade fair or as a stopover between flights.
Because we process (or have processed) personal data in various situations, we have opted for an extensive privacy statement. Occasionally there are situations in which Hotel Koffiehuis Voyagers has to collect and process/use your personal data. It is important that you are informed as to what happens to your personal data and how you can communicate your wishes with regard to the handling of personal data.
Hotel Koffiehuis Voyagers takes your privacy very seriously and will use and process personal information in a secure manner. All articles in this privacy statement are in accordance with the applicable (General Data Protection Regulation GDPR legislation). This European privacy legislation has been applicable in the Netherlands since 25 May 2018. 2. CATEGORIES OF PERSONAL DATA
In order to be able to support our visitors and customers as well as possible, it is necessary for us to collect/process certain data, including personal data. Personal data is all data that can be traced back to a natural person. The personal data that we (generally) process are:
We only store and use the personal data that are provided directly by you, or of which it is clear that they are provided for processing by Hotel Koffiehuis Voyagers, for example when filling in a registration form.
Under the GDPR legislation, we are obligated to have a lawful basis for the processing of your personal data. Article 6 paragraph 1 sub a, sub b and sub c of the GDPR are applicable to our situation: the processing of your personal data is done on the basis of consent, because it is necessary for the execution of an agreement between you and Hotel Koffiehuis Voyagers or because it is necessary to comply with our legal obligations.
Article 13 paragraph 1 sub c of the GDPRArticle 13 paragraph 1 sub c of the GDPR then requires us to clearly indicate for which 'processing purposes' the personal data are intended. Below is therefore an overview with the applicable processing purposes.
If you have contacted Hotel Koffiehuis Voyagers in any way, the data you provide will be stored and used for the course of further contact. The contact can be via e-mail or telephone. This data is collected by, for example, filling in the contact form.
When an agreement is made, Hotel Koffiehuis Voyagers needs certain information. Without this information, it is not possible to properly execute the agreement. Think of first and last name, contact information, payment information and date of birth.
As a hotel, we are obliged to keep the night register. The municipality of Amsterdam has set additional requirements for this in the APV. When you stay at a hotel in Amsterdam you will be included in this register. The data that are included are your name, address, place of residence, nationality, date of birth, place of birth, profession or job, day of arrival and day of departure.
Hotel Koffiehuis Voyagers is legally obligated to keep a thorough accounting. For this purpose, the data that is usually present on quotations or invoices are stored. Think of data such as your name and, if necessary, bank details.
Hotel Koffiehuis Voyagers uses social media. When you contact the organization through one of these channels, the organization processes the relevant data that you share in the communication.
Certain data are processed for sending the invoices, including name and address details and billing address.
Above we have indicated for which processing purposes we use your personal data. According to Article 13 paragraph 2 sub a of the GDPR, we additionally must indicate the storage period of personal data.
If the contact does not lead to the performance of a service or work, the data provided by you, such as the e-mail address, will be stored for a maximum period of two (2) years.
All data relating to an agreement will in any case be kept for the period that the agreement is active. At the time the agreement has expired or been completed, we will retain this data for two (2) years.
In order to do our bookkeeping, we must keep personal data related to financial purposes for a statutory period of at least seven (7) years, possibly increased by five (5) years for internal accounting.
The data for this purpose will be kept for seven (7) years after the preparation of the documentation. This is unless a longer storage period is necessary in connection with legal obligations, limitation periods and/or an expected legal dispute.
The municipality of Amsterdam requires that the (sub)administration is kept for at least seven (7) years, including the night register (nachtregister).
The data you have shared will be kept for a maximum of four (4) weeks, unless this data needs to be kept longer for another purpose.
According to the GDPR directive, camera images are stored for a maximum of two (2) weeks, unless an incident has occured such as theft or vandalism. In this case, the data is kept until the incident has been resolved.
Hotel Koffiehuis Voyagers shares personal data with third parties in certain cases: this only happens when this is strictly necessary. In all cases, Hotel Koffiehuis Voyagers will comply with the GDPR legislation, specifically Article 28 et seq. GDPR, as the controller.
Below we offer you an overview of external parties with whom we share your personal data.
Certain cookies on this website may collect certain data, this data may be shared with Google. For more information about Google's privacy policy, please see Google's Privacy Statement.
Booking.com offers an overview of available accommodations in the region. You can book at Hotel Koffiehuis Voyagers through the services of Booking.com. If you choose to do so, this party will also process your personal data. For more information about Booking.com's privacy policy, please consult the relevant privacy statement.
The Great Stay application gives us the opportunity to communicate with you about requests, your reservation and more. You can choose to put information in this app, in which case this can be processed. Would you like to know more about how Great Stay handles your personal data? You can consult the privacy statement for more information.
We use a third party to do our accounting. We only share the necessary with this office. We have concluded a processing agreement to restrict the processing of your personal data.
Furthermore, we will not provide the data you provide to other parties, unless this is required by law. If we share personal data with a party other than the parties mentioned above, we will first ask your permission for this, for example by amending the privacy statement of Hotel Koffiehuis Voyagers.
Personal data are only accessible to the authorized employees of Hotel Koffiehuis Voyagers. The devices on which your data is stored are locked with a password and/or fingerprint scan and/or facial recognition. This concerns the necessary devices, such as computers, laptops and mobile phones.
Hotel Koffiehuis Voyagers keeps a secure backup of your personal data. The backup is offline and is not connected to the Hotel Koffiehuis Voyagers network by default. This backup resists ransomware attacks, hackers, and less obvious things like bit rot.
For the website or digital data Hotel Koffiehuis Voyagers uses firewalls and virus scanners. Your visit to the Hotel Koffiehuis Voyagers website is also secured by 'https' security. This means that your connection to Hotel Koffiehuis Voyagers is private.
Furthermore, we use a closed software that is additionally protected with a password. Only the authorized personnel have access to this system.
Below are the rights that you can exercise with regard to your personal data. We hereby indicate in as much detail as possible how the relevant right can be used.
You always have the right to view the data processed and stored by Hotel Koffiehuis Voyagers. To exercise this right, you can send an e-mail with your request to: [email protected].
If the data stored by Hotel Koffiehuis Voyagers turns out to be incorrect, you have the right to have this data rectified. Hotel Koffiehuis Voyagers will then replace the current incorrect data with the correct data.
You have the right to have personal data transferred by Hotel Koffiehuis Voyagers to a similar party. This refers to a party that offers and performs roughly the same services as Hotel Koffiehuis Voyagers.
The moment you are of the opinion that Hotel Koffiehuis Voyagers does not handle your personal data in a thorough manner, you always have the right to file a complaint with the Dutch Data Protection Authority. You can do so via this link. The Dutch Data Protection Authority will handle your complaint.
You have the right to object to data processing at any time. Especially in the case of 'direct marketing'.
In most cases, an e-mail to [email protected] is enough to make use of the aforementioned rights. If we have doubts about the validity of your identity, we can use other measures to determine your identity. For example, we may ask you to provide us with a copy of your passport or ID. This is always done in the way prescribed by the Dutch government. In most cases, a less invasive method of proof of identity will suffice. The use of the aforementioned rights is free of charge; barring abuse.
We would like to point out that the rights described above are not absolute rights. There may be circumstances that prevent Hotel Koffiehuis Voyagers from complying with a certain request. We will always assess each request on its own merits. If we do not (or cannot) comply with a certain request, we will of course inform you of this motivated.
Hotel Koffiehuis Voyagers processes your personal data, as indicated, on the basis of various legitimate interests. Your personal data will never be sold to a third party.
The data that is required to provide are the minimum personal data required for the provision of our services. If you do not provide us with this mandatory information, Hotel Koffiehuis Voyagers will not be able to offer the services (properly).
If it is necessary to share your data with parties other than the parties mentioned above, your permission will of course first be requested by changing our privacy statement. We always make changes known via the website of Hotel Koffiehuis Voyagers.
Hotel Koffiehuis Voyagers reserves the right to disclose or share data when required to do so by law, or when Hotel Koffiehuis Voyagers deems it justified to comply with a legal request or process. Hotel Koffiehuis Voyagers will do the same when it comes to protecting (our) property or the organization. We will respect your right to privacy as much as possible.
Do you have any questions about our privacy statement? Please feel free to contact us via the details below.
Geldersekade 2H | 1012BH | Amsterdam
Chamber of Commerce (KvK) No. 33126741